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Destination
Ministry Name
What is your story/comment about?
David H.
Great soul food!
TRAVEL EXPERIENCE WITH INSPIRATION:
Thanks to God for Hawk Nelson making much of God and His promises to us. ...Great soul food!
Mary & Jesse Samudio
San Antonio, Texas
I had to share what a great experience I had today dealing with Inspiration Tours and UpWords Ministry. I had a concern about our upcoming trip that was handled quickly, expertly, and with care and concern by everyone involved. Our most sincere thanks to Shellie and Kelly at Inspiration, and to Cheryl at UpWords. We were very blessed by each of you today. Thank you! May God continue to bless each of you, as you have been a blessing to us.
TRAVEL EXPERIENCE WITH INSPIRATION:
I had to share what a great experience I had today dealing with Inspiration Tours and UpWords Ministry. I had a concern about our upcoming trip that was handled quickly, expertly, and with care and concern by everyone involved. Our most sincere thanks to Shellie and Kelly at Inspiration, and to Cheryl at Upwords. We were very blessed by each of you today. Thank you! May God continue to bless each of you, as you have been a blessing to us. In His love, Mary and Jesse
Bridget H.
Concord, NC
He blessed me twice that day - once to have a room (though it meant a cancellation for someone else) and a second time when Lori was there to provide fantastic service! Because of this, I WILL book additional trips with your company. Hopefully, the first will be a retirement celebration with my sister this year or next. I wanted you to know because this whole situation was righted so quickly and we had the most wonderful weekend. It was absolutely amazing! Thank you for organizing an amazing event where everything happened like clockwork from the buses to the concerts to the farm….I could go on and on…. but also THANK YOU for employing great people like Lori!
TRAVEL EXPERIENCE WITH INSPIRATION:
This message is long overdue! I attended the Amy Grant Tennessee Weekend this past October with Inspiration. I purchased the weekend pass only, as the hotel + weekend package was sold out. I made a separate reservation with Embassy Suites in Franklin, one of the two host hotels. When we arrived at the Embassy Suites in Franklin, TN, I was informed that the hotel had overbooked rooms even though I received a confirmation several weeks beforehand. We were told that we would need to relocate to another hotel property. The desk manager (cannot recall his name) was quick to hand me a letter to take to the overflow property he had made an agreement with. It was a quick conversation and I felt as though he was quickly trying to shuffle us off. It only took about 10 minutes for it to sink in and I was not very happy, particularly since we had not received any communication prior to our arrival that there was a problem. I went back to the desk and asked for the Hotel Manager. His first name was Wade and I must say throughout the rest of our conversations, he was extremely nice and professional. He explained that typically on bookings, the hotel plans for some cancellations from the non-tour groups, but in this case that just did not happen, thus causing the hotel to become overbooked. Though I understood, I explained that we would need to get transportation to the Embassy each time there was an event and be sure that we planned accordingly as to not run late. Additionally, with the cost of the trip, this was just not acceptable. His hands were tied and he assured me that we would get transportation and that there would be no room cost due to the inconvenience. I have never had something like this occur with a hotel. I was so upset! After a few more minutes, I thought well, Inspiration is the travel agency so I am going to their table to see if by any chance there has been a cancellation. I am so glad I did! I met your employee Lori, briefly relayed the situation and she said I believe we may have a room! Indeed, someone had to cancel which left a paid for room available for us! She quickly went to work and with 10 minutes she had everything set! The story doesn't end here though. She walked with me to the desk and when a female staff member at the front desk tried to help us, she was quickly moved "out of the way" so the desk manager I had originally dealt with could help us. Lori handled the situation beautifully and told him that she had a cancellation and wanted me to have the room. He was basically rude and argumentative. He then said I'll be right back and left us at the desk for several minutes alone. At this point, we both clearly understood this manager was doing this on purpose and had simply left us to wait. Wade, the Hotel Manager, walked up and wanted to know if everything was being taken care of and Lori pointed out that we had been left alone at the desk and that the manager seemed to have an attitude problem. Wade went to the back and I would guess had a conversation with him because my room was squared away in 5 minutes :). This is a long recollection, I know, but I have never experienced something like this from within the hotel industry. Wade was great and made sure the room was squared away and we chatted later that week. He agreed that a simple communication to someone who books a room is all that it would have taken to let us know there was an issue. Lori's handling of this very difficult situation was extremely professional and was in every way great customer service. Not only was she kind and helpful, but also acutely aware of the manager's poor attitude and games he was beginning to play because he did not want anyone overriding his decision. She handled him professionally but firmly when we approached him with the open room and he informed her that we couldn't do that! She knew we COULD do that and I was so glad she was there beside me to handle him! Lori said, God has blessed you when I first asked for her help, as she was aware of the cancellation. But He blessed me twice that day - once to have a room (though it meant a cancellation for someone else) and a second time when Lori was there to provide fantastic service! Because of this, I WILL book additional trips with your company. Hopefully, the first will be a retirement celebration with my sister this year or next. I wanted you to know because this whole situation was righted so quickly and we had the most wonderful weekend. It was absolutely amazing! Thank you for organizing an amazing event where everything happened like clockwork from the buses to the concerts to the farm….I could go on and on…. but also THANK YOU for employing great people like Lori!
Virginia Medez
Looking at this mission from my eyes, I was so blessed to see the love of Jesus all around.
TRAVEL EXPERIENCE WITH INSPIRATION:
Looking at this mission from my eyes, I was so blessed to see the love of Jesus all around. I have been on two secular cruises and nothing is better than a Christian Cruise.
Christel and Henk M.
The team at Inspiration Cruises are wonderful, good people, sincere, driven, focused, honest, to the point, successful and wholehearted good Christians.
TRAVEL EXPERIENCE WITH INSPIRATION:
The team at Inspiration Cruises are wonderful, good people, sincere, driven, focused, honest, to the point, successful and wholehearted good Christians. Charlie once said that the tears that come when listening to God's transference through man are a signal of your heartstrings being pulled by Him - I might think he is right, coming from the man who is a work in progress in that field. Kelly so nicely wrote that the music may have stopped (on board without Gaither), but the words and message are still the same, as they are indeed. We may not see you on board "our ship" any day soon, or off-ship for that matter, but we sure hope our contacts will not fade mentally or emotionally and look forward to our next reunion.
Larry & Suzanne Zimmerman
My husband and I went on one of your packages to Alaska. Shelley McNiff was exceptional in assisting us through all the uncharted territories that we had to go in order to register for this cruise; others were helpful, but Shelly was extraordinary, to put it mildly!
TRAVEL EXPERIENCE WITH INSPIRATION:
My husband and I went on one of your packages to Alaska. Shelley McNiff was exceptional in assisting us through all the uncharted territories that we had to go in order to register for this cruise; others were helpful, but Shelley was extraordinary, to put it mildly! We wanted you to hear from the customer what a highly valuable employee you have in Shelley McNiff!
Ronna R.
TRAVEL EXPERIENCE WITH INSPIRATION:
We just returned from Israel on the Joshua Fund Israel Tour. I just wanted to compliment Dave Peterson on an outstanding job of organizing this trip for our group. I am a basic Type A personality who organizes and coordinates the details of the trips we take. At the outset of the tour Dave invited all of us "Type A" tourists to leave the details to him, to relax, and to enjoy the tour ahead of us. I can tell you that I was able to do that and that every detail was carefully, thoughtfully, and efficiently carried out. We enjoyed our trip immensely!!
Brent Beal
Hermon, ME
...my very first mission trip was one that changed my life forever.
TRAVEL EXPERIENCE WITH INSPIRATION:
As I've had time to reflect back on our week it's been very clear to me that my very first mission trip was one that changed my life forever.
Linda M.
I get an overwhelming feeling when I realize that I led people to Christ and I want to continue sharing the gospel here in the states.
TRAVEL EXPERIENCE WITH INSPIRATION:
Thank you Inspiration for praying for this cruise and for all the hard work that you did to make it a success! I had to go “cheap” and booked one of the quint roomshare rooms and was not sure what to expect when I arrived on the ship. My room with the other 4 ladies had an awesome spirit and we even had prayer time together! I get an overwhelming feeling when I realize that I led people to Christ and I want to continue sharing the gospel here in the states. I am going to contact the 700 Club to let them know what I experienced and encourage them to contact Inspiration and/or PraiseFest to set up a time to do a show on Cruise with a Cause. Thank you for this wonderful experience!
Jesse & Alice Hernandez
San Antonio, Texas
This was our first trip to Israel and we booked the trip just six weeks before. So you can imagine that we were a little nervous about such a huge endeavor, but from beginning to end, it was evident that every detail had been thought out and planned. Our bus tour guide was excellent, we learned a lot from him. The sites were amazing and so well planned that we never had a crowd around us, even though we had eleven buses on this tour, for a count of about 500 people. We went on our own, didn't know anybody, but soon found out that through Christ, we are all family. We would seat with different people at different meals and shared the glory of all that we were experiencing.
TRAVEL EXPERIENCE WITH INSPIRATION:
This was our first trip to Israel and we booked the trip just six weeks before. So you can imagine that we were a little nervous about such a huge endeavor, but from beginning to end, it was evident that every detail had been thought out and planned. Our bus tour guide was excellent, we learned a lot from him. The sites were amazing and so well planned that we never had a crowd around us, even though we had eleven buses on this tour, for a count of about 500 people. We went on our own, didn't know anybody, but soon found out that through Christ, we are all family. We would seat with different people at different meals and shared the glory of all that we were experiencing. My husband and I never stopped praising God for causing us to book this tour with such an amazing and professional company as Inspiration Cruises and Tours, honestly. We had friends that had gone to Israel two years before and didn't come back with too many good memories because of the lack of planning, so we so wanted to have a good experience, and we did! The memories we brought back will never diminish, they are implanted in our hearts. We are an older couple so we know full well what a well planned itinerary is and we can recognize the hand of God when we see it. Suffice it to say, that our hearts are fully satisfied with all of it. By the way, the food was excellent, such an array of choices. Inspiration Cruises and Tours actually has several of their personnel at the tour site and they are there to help you, more friendly and helpful people you could not find. As a matter of fact, I asked for information after I came back from the tour, and even that they provided. Where do you find that kind of interest and service? If I could rate with five stars, I would rate them with ten!
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