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Destination
Ministry Name
What is your story/comment about?
Dr Dave F.
Lakeland, FL
"The Gaither entertainment during the cruise exceeded expectations as well. Our last cruise with them was 3 years ago and they continue to improve upon an already perfect presentation."
TRAVEL EXPERIENCE WITH INSPIRATION:
The Gaither Homecoming Cruise was top-notch from beginning to end. Inspiration Cruises personnel engaged with us via internet, telephone and mail during the entire sign up process. We were treated with the utmost respect and dignity as they assigned us exactly the accommodations we requested. We were sent a special package, picked up at the hotel, ushered through the arrival process, led to our stateroom, reunited with our luggage and treated with extraordinary care throughout our stay on the ship. The special treatment we received at the Neptune Lounge and its superb staff was outstanding in everyway. Every detail of each of the shore excursions we selected were handled in detail and expertly planned by the staff. The Gold Mine Tour was a particular treat. The information and demonstrations of the mining process exceeded all expectations. Of course, the Gaither entertainment during the cruise exceeded expectations as well. Our last cruise with them was 3 years ago and they continue to improve upon an already perfect presentation. We were absolutely astonished at the performances and how they truly glorified our God, Jesus Christ. The exit from the cruise was every bit as perfect as the arrival. Instructions from the ship, stateroom and Neptune Lounge staff was perfect and got us to the airport at least 3 hours ahead of our planned flight. We were very well pleased!!! Can't wait for the next Inspiration Cruise!!
Mary & Jesse Samudio
San Antonio, Texas
I had to share what a great experience I had today dealing with Inspiration Tours and UpWords Ministry. I had a concern about our upcoming trip that was handled quickly, expertly, and with care and concern by everyone involved. Our most sincere thanks to Shellie and Kelly at Inspiration, and to Cheryl at UpWords. We were very blessed by each of you today. Thank you! May God continue to bless each of you, as you have been a blessing to us.
TRAVEL EXPERIENCE WITH INSPIRATION:
I had to share what a great experience I had today dealing with Inspiration Tours and UpWords Ministry. I had a concern about our upcoming trip that was handled quickly, expertly, and with care and concern by everyone involved. Our most sincere thanks to Shellie and Kelly at Inspiration, and to Cheryl at Upwords. We were very blessed by each of you today. Thank you! May God continue to bless each of you, as you have been a blessing to us. In His love, Mary and Jesse
Bridget H.
Concord, NC
He blessed me twice that day - once to have a room (though it meant a cancellation for someone else) and a second time when Lori was there to provide fantastic service! Because of this, I WILL book additional trips with your company. Hopefully, the first will be a retirement celebration with my sister this year or next. I wanted you to know because this whole situation was righted so quickly and we had the most wonderful weekend. It was absolutely amazing! Thank you for organizing an amazing event where everything happened like clockwork from the buses to the concerts to the farm….I could go on and on…. but also THANK YOU for employing great people like Lori!
TRAVEL EXPERIENCE WITH INSPIRATION:
This message is long overdue! I attended the Amy Grant Tennessee Weekend this past October with Inspiration. I purchased the weekend pass only, as the hotel + weekend package was sold out. I made a separate reservation with Embassy Suites in Franklin, one of the two host hotels. When we arrived at the Embassy Suites in Franklin, TN, I was informed that the hotel had overbooked rooms even though I received a confirmation several weeks beforehand. We were told that we would need to relocate to another hotel property. The desk manager (cannot recall his name) was quick to hand me a letter to take to the overflow property he had made an agreement with. It was a quick conversation and I felt as though he was quickly trying to shuffle us off. It only took about 10 minutes for it to sink in and I was not very happy, particularly since we had not received any communication prior to our arrival that there was a problem. I went back to the desk and asked for the Hotel Manager. His first name was Wade and I must say throughout the rest of our conversations, he was extremely nice and professional. He explained that typically on bookings, the hotel plans for some cancellations from the non-tour groups, but in this case that just did not happen, thus causing the hotel to become overbooked. Though I understood, I explained that we would need to get transportation to the Embassy each time there was an event and be sure that we planned accordingly as to not run late. Additionally, with the cost of the trip, this was just not acceptable. His hands were tied and he assured me that we would get transportation and that there would be no room cost due to the inconvenience. I have never had something like this occur with a hotel. I was so upset! After a few more minutes, I thought well, Inspiration is the travel agency so I am going to their table to see if by any chance there has been a cancellation. I am so glad I did! I met your employee Lori, briefly relayed the situation and she said I believe we may have a room! Indeed, someone had to cancel which left a paid for room available for us! She quickly went to work and with 10 minutes she had everything set! The story doesn't end here though. She walked with me to the desk and when a female staff member at the front desk tried to help us, she was quickly moved "out of the way" so the desk manager I had originally dealt with could help us. Lori handled the situation beautifully and told him that she had a cancellation and wanted me to have the room. He was basically rude and argumentative. He then said I'll be right back and left us at the desk for several minutes alone. At this point, we both clearly understood this manager was doing this on purpose and had simply left us to wait. Wade, the Hotel Manager, walked up and wanted to know if everything was being taken care of and Lori pointed out that we had been left alone at the desk and that the manager seemed to have an attitude problem. Wade went to the back and I would guess had a conversation with him because my room was squared away in 5 minutes :). This is a long recollection, I know, but I have never experienced something like this from within the hotel industry. Wade was great and made sure the room was squared away and we chatted later that week. He agreed that a simple communication to someone who books a room is all that it would have taken to let us know there was an issue. Lori's handling of this very difficult situation was extremely professional and was in every way great customer service. Not only was she kind and helpful, but also acutely aware of the manager's poor attitude and games he was beginning to play because he did not want anyone overriding his decision. She handled him professionally but firmly when we approached him with the open room and he informed her that we couldn't do that! She knew we COULD do that and I was so glad she was there beside me to handle him! Lori said, God has blessed you when I first asked for her help, as she was aware of the cancellation. But He blessed me twice that day - once to have a room (though it meant a cancellation for someone else) and a second time when Lori was there to provide fantastic service! Because of this, I WILL book additional trips with your company. Hopefully, the first will be a retirement celebration with my sister this year or next. I wanted you to know because this whole situation was righted so quickly and we had the most wonderful weekend. It was absolutely amazing! Thank you for organizing an amazing event where everything happened like clockwork from the buses to the concerts to the farm….I could go on and on…. but also THANK YOU for employing great people like Lori!
Brent Beal
Hermon, ME
...my very first mission trip was one that changed my life forever.
TRAVEL EXPERIENCE WITH INSPIRATION:
As I've had time to reflect back on our week it's been very clear to me that my very first mission trip was one that changed my life forever.
Linda M.
I get an overwhelming feeling when I realize that I led people to Christ and I want to continue sharing the gospel here in the states.
TRAVEL EXPERIENCE WITH INSPIRATION:
Thank you Inspiration for praying for this cruise and for all the hard work that you did to make it a success! I had to go “cheap” and booked one of the quint roomshare rooms and was not sure what to expect when I arrived on the ship. My room with the other 4 ladies had an awesome spirit and we even had prayer time together! I get an overwhelming feeling when I realize that I led people to Christ and I want to continue sharing the gospel here in the states. I am going to contact the 700 Club to let them know what I experienced and encourage them to contact Inspiration and/or PraiseFest to set up a time to do a show on Cruise with a Cause. Thank you for this wonderful experience!
Jesse & Alice Hernandez
San Antonio, Texas
This was our first trip to Israel and we booked the trip just six weeks before. So you can imagine that we were a little nervous about such a huge endeavor, but from beginning to end, it was evident that every detail had been thought out and planned. Our bus tour guide was excellent, we learned a lot from him. The sites were amazing and so well planned that we never had a crowd around us, even though we had eleven buses on this tour, for a count of about 500 people. We went on our own, didn't know anybody, but soon found out that through Christ, we are all family. We would seat with different people at different meals and shared the glory of all that we were experiencing.
TRAVEL EXPERIENCE WITH INSPIRATION:
This was our first trip to Israel and we booked the trip just six weeks before. So you can imagine that we were a little nervous about such a huge endeavor, but from beginning to end, it was evident that every detail had been thought out and planned. Our bus tour guide was excellent, we learned a lot from him. The sites were amazing and so well planned that we never had a crowd around us, even though we had eleven buses on this tour, for a count of about 500 people. We went on our own, didn't know anybody, but soon found out that through Christ, we are all family. We would seat with different people at different meals and shared the glory of all that we were experiencing. My husband and I never stopped praising God for causing us to book this tour with such an amazing and professional company as Inspiration Cruises and Tours, honestly. We had friends that had gone to Israel two years before and didn't come back with too many good memories because of the lack of planning, so we so wanted to have a good experience, and we did! The memories we brought back will never diminish, they are implanted in our hearts. We are an older couple so we know full well what a well planned itinerary is and we can recognize the hand of God when we see it. Suffice it to say, that our hearts are fully satisfied with all of it. By the way, the food was excellent, such an array of choices. Inspiration Cruises and Tours actually has several of their personnel at the tour site and they are there to help you, more friendly and helpful people you could not find. As a matter of fact, I asked for information after I came back from the tour, and even that they provided. Where do you find that kind of interest and service? If I could rate with five stars, I would rate them with ten!
Lloyd S.
Lubbock, Texas
Our trip...was nothing but fun and exciting. Even seating was worked out to let everyone have a front row seat at least twice.
TRAVEL EXPERIENCE WITH INSPIRATION:
Hello: I'll start by saying that no one can make a trip and be 100% happy with everything. People forget to enjoy the experience and overlook minor problems. Our trip with inspiration cruises and the Gaither Homecoming group was nothing but fun and exciting. Even seating was worked out to let everyone have a front row seat at least twice. I will give some tips for first timers like myself. 1. Sign up and pay for your cruse no later than 8 months ahead of time. 2. Pick a room close to the middle of the ship and I found out the deck where the life boots are is perfect. you have access to go completely around the ship without climbing stairs or using elevators. It also has chairs for sitting and watching or photo shoots. But a Balconey room is great to. 3. Pay extra for before and after ship boarding and departing. You are picked up at your motel or airport in a limo and your bags are taken away at the dock and you escorted right up on the ship. At departing, you go through customs and are pick up quickly by the limo service and taken to your flight or motel. 4. Book a motel room coming and going if you can because the time schedules between the air lines and the ship can get you stranded in Seattle. Take a flight in one day early and stay over one day. Really, what's the hurry. 5. The food is great, but watch out, it is GOURMET and very yummy and rich, something most people are not used to and I almost made myself sick by over eating the first day. The upper deck cafe is open almost all the time so take it easy at first. Very little English spoken by the crew, so ask for yellow, white, bread, simple words that they hear all the time. 4. Last but not the least, book all your off shore excursions after you get on the ship. They will be automatically charged to your room and you receive a ticket to do each excursion. After the cruse, you receive an itemized bill from the ship to pay. it was great. We only carried $500.00 with us as spending money and came back with $400.00 after the trip. You don't (have to carry a lot of cash). But I will say that my wife and I got the experience of a life time. the scenery was great the people were great on and off the ship and we really enjoyed ourselves. I would do it again. Lloyd Stark
Forrest & Marilyn S.
Grand Rapids, MI
TRAVEL EXPERIENCE WITH INSPIRATION:
We had a wonderful time, as we experienced the beauty of God's creation as well as the fellowship of many of wonderful Christian people who have become life-time friends. We plan to travel with them again on land (those from around our dinner table.) We also appreciated the ministry of the word from both Charles and Andy Stanley. The main reason we scheduled this cruise was to hear the Collingsworth Family however, and we were disappointed that they did not sing more often. Some of the other music groups that DID perform were not to our liking and they performed many times, even repeating selections and by their own admission it was because they were "out" of music. Also there were some days that there were few "events" scheduled and on other days when we visited a port we also had as many as three events as well. We would have preferred to have things more evenly spread out. The food and accommodations were excellent and we were well cared for by the cruise staff. We have done many cruises but never with Holland American before. Their ships are not as fancy, but the staff was top-notch.
Lorna Chambers, President of DOVE Ministries
...that those of us who were there to witness it will just never, ever be the same again.
TRAVEL EXPERIENCE WITH INSPIRATION:
It was indeed a time of God's visitation to His people and it is not lost on us, that those of us who were there to witness it will just never, ever be the same again.
Courtney and Christina B.
This experience has increased our faith and ministry, we have grown so much in God this past week.
TRAVEL EXPERIENCE WITH INSPIRATION:
Thank you so much for the opportunity to be a part of this great missions trip. This was our first missions trip ever. This was a life changing experience and we thank you for being obedient to your calling. This was my first time praying for someone else outside of my family and the first time ever doing the prayer of salvation with someone. The children were so precious and I got the school info to stay in touch with them; they have already contacted both of us on facebook. This experience has increased our faith and ministry, we have grown so much in God this past week; God Bless u and your team for the gigantic leap of faith. And we were able to meet a married couple that has been a great inspiration in our lives for a long time now David and Tamela Mann. Also, I thank you for allowing my wife, actress/singer/songwriter Christina Benjamin to minister in song on the cruise ship on Tuesday May 31, 2011. This will not be our last missions trip and we are preparing for the next cruise. Also, we will be sending another love offering and trying to get some churches in Michigan involved to help out. God Bless And Thank you Again
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