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Destination
Ministry Name
What is your story/comment about?
Dr Dave F.
Lakeland, FL
"The Gaither entertainment during the cruise exceeded expectations as well. Our last cruise with them was 3 years ago and they continue to improve upon an already perfect presentation."
TRAVEL EXPERIENCE WITH INSPIRATION:
The Gaither Homecoming Cruise was top-notch from beginning to end. Inspiration Cruises personnel engaged with us via internet, telephone and mail during the entire sign up process. We were treated with the utmost respect and dignity as they assigned us exactly the accommodations we requested. We were sent a special package, picked up at the hotel, ushered through the arrival process, led to our stateroom, reunited with our luggage and treated with extraordinary care throughout our stay on the ship. The special treatment we received at the Neptune Lounge and its superb staff was outstanding in everyway. Every detail of each of the shore excursions we selected were handled in detail and expertly planned by the staff. The Gold Mine Tour was a particular treat. The information and demonstrations of the mining process exceeded all expectations. Of course, the Gaither entertainment during the cruise exceeded expectations as well. Our last cruise with them was 3 years ago and they continue to improve upon an already perfect presentation. We were absolutely astonished at the performances and how they truly glorified our God, Jesus Christ. The exit from the cruise was every bit as perfect as the arrival. Instructions from the ship, stateroom and Neptune Lounge staff was perfect and got us to the airport at least 3 hours ahead of our planned flight. We were very well pleased!!! Can't wait for the next Inspiration Cruise!!
Mary & Jesse Samudio
San Antonio, Texas
I had to share what a great experience I had today dealing with Inspiration Tours and UpWords Ministry. I had a concern about our upcoming trip that was handled quickly, expertly, and with care and concern by everyone involved. Our most sincere thanks to Shellie and Kelly at Inspiration, and to Cheryl at UpWords. We were very blessed by each of you today. Thank you! May God continue to bless each of you, as you have been a blessing to us.
TRAVEL EXPERIENCE WITH INSPIRATION:
I had to share what a great experience I had today dealing with Inspiration Tours and UpWords Ministry. I had a concern about our upcoming trip that was handled quickly, expertly, and with care and concern by everyone involved. Our most sincere thanks to Shellie and Kelly at Inspiration, and to Cheryl at Upwords. We were very blessed by each of you today. Thank you! May God continue to bless each of you, as you have been a blessing to us. In His love, Mary and Jesse
Bridget H.
Concord, NC
He blessed me twice that day - once to have a room (though it meant a cancellation for someone else) and a second time when Lori was there to provide fantastic service! Because of this, I WILL book additional trips with your company. Hopefully, the first will be a retirement celebration with my sister this year or next. I wanted you to know because this whole situation was righted so quickly and we had the most wonderful weekend. It was absolutely amazing! Thank you for organizing an amazing event where everything happened like clockwork from the buses to the concerts to the farm….I could go on and on…. but also THANK YOU for employing great people like Lori!
TRAVEL EXPERIENCE WITH INSPIRATION:
This message is long overdue! I attended the Amy Grant Tennessee Weekend this past October with Inspiration. I purchased the weekend pass only, as the hotel + weekend package was sold out. I made a separate reservation with Embassy Suites in Franklin, one of the two host hotels. When we arrived at the Embassy Suites in Franklin, TN, I was informed that the hotel had overbooked rooms even though I received a confirmation several weeks beforehand. We were told that we would need to relocate to another hotel property. The desk manager (cannot recall his name) was quick to hand me a letter to take to the overflow property he had made an agreement with. It was a quick conversation and I felt as though he was quickly trying to shuffle us off. It only took about 10 minutes for it to sink in and I was not very happy, particularly since we had not received any communication prior to our arrival that there was a problem. I went back to the desk and asked for the Hotel Manager. His first name was Wade and I must say throughout the rest of our conversations, he was extremely nice and professional. He explained that typically on bookings, the hotel plans for some cancellations from the non-tour groups, but in this case that just did not happen, thus causing the hotel to become overbooked. Though I understood, I explained that we would need to get transportation to the Embassy each time there was an event and be sure that we planned accordingly as to not run late. Additionally, with the cost of the trip, this was just not acceptable. His hands were tied and he assured me that we would get transportation and that there would be no room cost due to the inconvenience. I have never had something like this occur with a hotel. I was so upset! After a few more minutes, I thought well, Inspiration is the travel agency so I am going to their table to see if by any chance there has been a cancellation. I am so glad I did! I met your employee Lori, briefly relayed the situation and she said I believe we may have a room! Indeed, someone had to cancel which left a paid for room available for us! She quickly went to work and with 10 minutes she had everything set! The story doesn't end here though. She walked with me to the desk and when a female staff member at the front desk tried to help us, she was quickly moved "out of the way" so the desk manager I had originally dealt with could help us. Lori handled the situation beautifully and told him that she had a cancellation and wanted me to have the room. He was basically rude and argumentative. He then said I'll be right back and left us at the desk for several minutes alone. At this point, we both clearly understood this manager was doing this on purpose and had simply left us to wait. Wade, the Hotel Manager, walked up and wanted to know if everything was being taken care of and Lori pointed out that we had been left alone at the desk and that the manager seemed to have an attitude problem. Wade went to the back and I would guess had a conversation with him because my room was squared away in 5 minutes :). This is a long recollection, I know, but I have never experienced something like this from within the hotel industry. Wade was great and made sure the room was squared away and we chatted later that week. He agreed that a simple communication to someone who books a room is all that it would have taken to let us know there was an issue. Lori's handling of this very difficult situation was extremely professional and was in every way great customer service. Not only was she kind and helpful, but also acutely aware of the manager's poor attitude and games he was beginning to play because he did not want anyone overriding his decision. She handled him professionally but firmly when we approached him with the open room and he informed her that we couldn't do that! She knew we COULD do that and I was so glad she was there beside me to handle him! Lori said, God has blessed you when I first asked for her help, as she was aware of the cancellation. But He blessed me twice that day - once to have a room (though it meant a cancellation for someone else) and a second time when Lori was there to provide fantastic service! Because of this, I WILL book additional trips with your company. Hopefully, the first will be a retirement celebration with my sister this year or next. I wanted you to know because this whole situation was righted so quickly and we had the most wonderful weekend. It was absolutely amazing! Thank you for organizing an amazing event where everything happened like clockwork from the buses to the concerts to the farm….I could go on and on…. but also THANK YOU for employing great people like Lori!
Kimberly Bishop
Birmingham, AL
I’ve been exposed to cultures and music that I didn’t know existed in the body of Christ.
TRAVEL EXPERIENCE WITH INSPIRATION:
The experience was wonderful and it was without a doubt the most diverse group of Christians I’ve ever seen. I’ve been exposed to cultures and music that I didn’t know existed in the body of Christ.
Charles Stolfus
Denton Texas
Let me say that you all did a wonderful job of handling the Cruise for us. I know you consider this a ministry and it shows as you care for each detail as if you are doing it unto the Lord--which you are!
TRAVEL EXPERIENCE WITH INSPIRATION:
To the whole crew at Inspiration Cruises, Let me say that you all did a wonderful job of handling the Cruise for us. I know you consider this a ministry and it shows as you care for each detail as if you are doing it unto the Lord--which you are! I look forward to the next time we can work together on a ministry project. On behalf of our Senior Pastor, Tom Nelson and the whole Denton Bible Church family that went on this year's cruise, let me offer a profound thanks for your service to us in what everyone said was a marvelous trip. May God continue to place His hand of blessing on Inspiration Cruises and Tours. In His service, Charles E. Stolfus, ThM. Executive Pastor, Theology & Ministry Resources DENTON BIBLE CHURCH
Tammy Kjormoe
Ackley, IA
I admire your patience and ability to answer the same question 15 times. Summed up.......you are great at what you do.
TRAVEL EXPERIENCE WITH INSPIRATION:
I suppose there is an outside chance that you have already forgotten those you have most recently traveled with but even if that is the case with me I still want to let you know that I think you do your job well. You keep the groups organized and make it look like your job is effortless tho it is a talent to make it appear as such when it is quite the contrary. I admire your patience and ability to answer the same question 15 times. Summed up.......you are great at what you do.
Amelie C.
Alabama
The people you brought on for entertainment were fantastic, a very spiritual experience.
TRAVEL EXPERIENCE WITH INSPIRATION:
Your planning of the entertainment on this cruise was excellent. The people you brought on for entertainment were fantastic, a very spiritual experience. We totally enjoyed all of them and they were all so friendly when we found them off stage. I was surprised that Dr. Stanley was able to be out and about so much greeting and talking with people, it would have worn me out. The excursions we took at each port were all great except for one but the others were so fantastic and there always as to be "one".
Toneka Ross
I really felt like I was getting a glimpse of heaven.
TRAVEL EXPERIENCE WITH INSPIRATION:
I really enjoyed the diversity of the cruise. To have gospel artist and ministers from various segments in the Christian community was awesome. The unity and bond of peace were unparalleled. I really felt like I was getting a glimpse of heaven.
Richard and Jackie H.
Red Deer, Alberta, Canada
To organize and keep 600+ people organized and the events to run so smoothly takes enormous skill and we can't thank you enough.
TRAVEL EXPERIENCE WITH INSPIRATION:
I just wanted to send a quick note of gratitude to the team for the incredible tour experience. My husband and I returned a couple weeks ago from attending the Rome/Holy Land Tour with Dr. David Jeremiah. David Peterson said for the A personalities to leave all the concerns with his team to handle and from the viewpoint of the tourist, the team did an amazing job. To organize and keep 600+ people organized and the events to run so smoothly takes enormous skill and we can't thank you enough. We were totally able to leave all concerns with you and just enjoy this experience of a lifetime. So THANK YOU ALL very much and we recommend touring with you to all we talk to. Sincerely, Richard and Jackie Hofstra
J. Ronald Winter
Elizabethton, TN
It was truly a memorable trip–great food, great people, great Christian seminars, etc.
TRAVEL EXPERIENCE WITH INSPIRATION:
It was our first cruise and truly a delight. I commend you on the fine job of coordination for such a large group of people. It was truly a memorable trip–great food, great people, great Christian seminars, etc. The office staff was also great. They were always helpful and assisted us in many ways and eliminated our anxieties.
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